Current Students

Help Desk

Get Technical Help Here

Announcements: No IT Announcements at this time.

Please review or download our CCC Technology FAQ sheet first as it may provide answers to your questions.

WebAdvisor Self-Service (Registration system)
Webadvisor is a Course Registration and Information Management System.

Students are able to register for courses, search for courses, view class schedules, make a payment, view grades, and more...
Faculty are able to access their advisees, rosters, and academic audits for the active students within their departments, and more...
Employees are able to view pay advices, submit timesheets, create purchase requisitions, and more...

Go to WebAdvisor login instructions.

Email
The college uses a cloud email system powered by Google. Students and Employees are provided an email account to be used primarily for Academic purposes. All Cumberland official communication is sent to college email account. For students, this may include the following: Financial Aid, Registration, Graduation, Payment Information, Campus Events, General Information, and much more. For employees, this may include t: Emergency announcements and other campus communications. Login to CCC Gmail.


Blackboard / Online Courses
Blackboard is a learning management system used by ONLine or HYBrid courses and some traditional courses. Through Blackboard students have 24/7 access to download or view class materials, submit assignments, take scheduled exams, read and contribute to class discussions, communicate with the instructor and other students, and receive feedback.

- Complete the Blackboard Technical Support form. or
- call Judy at 856-691-8600, 1380 (during regular work hours) or Brandon at 856-691-8600, 1379 or
- email distancelearning@cccnj.edu (during off-hours or weekends) or
- visit Academic Building Computer Lab 1

Starfish 
Starfish is a communication tool that helps support student success by helping identify students who are at risk or doing well, connecting them with advisors and student services, and much more. Students can setup their ownprofiles. (See instructions.)..At CCC, Starfish is accessible within Blackboard under Tools.

- call 856-691-8600, 1273 or email starfish@cccnj.edu
- visit Student Center Advisement Office

EllucianGo App
EllucianGo mobile app helps you stay connected at your fingertips. You'll have access to great features that make your campus experience more effective, more efficient, and more fun. Start using it today to view class schedules, register/drop/withdraw, make payments, view grades, CCC notifications, campus maps, and much more.

To access EllucianGo App:
1)  Go to the Apple Apps Store or Andriod Google Play search for EllucianGo.
2) After installation search for "Cumberland County College".
3) For the secured section use your WebAdvisor username and password.

Emergency Notification
The college uses an Emergency Alert System called Blackboard Connect. Employees are encouraged to register for the Emergency Alert System. Bb Connect contacts students, faculty, and staff through email accounts, text messages to cell phones, and phone calls to home and cell phones. Emergencies can include but not limited to violent threats, evacuations, weather warnings, and other campus hazards or closings. Go to Emergency Notification login instructions. 

Pearson MyLabsPlus
- speak with your instructor first
- Tech Support (Students): 800-677-6337
- Professors: Pearson's support site
- Students: Pearson's support site

S.A.M.
- call Judy @ 856-691-8600, 1380 (during regular business hours)
- email distancelearning@cccnj.edu (during off-hours, weekend)
- visit The Perkins Open Lab, Academic Building

CoursEval (course evaluation system)
CourseEval is the online course evaluation system. Students can provide feedback to help with improving the courses, curriculum, and much more. Go to CoursEval login instructions.
- call 856-691-8600, 1480
- email helpdesk@cccnj.edu (during off-hours or weekends)

Classroom Technology (computer, projector, SMART Board, VCR/DVD, ELMO document cameras)
- 8am to 4pm Support: Mike Farinelli (856-691-8600, 1303 or email mfarinelli@cccnj.edu)
- 4pm to 10pm Support: Mike Guilford (856-691-8600, 1479 or email mguilford@cccnj.edu
- visit Media Services in Academic Building second floor during morning/afternoon or the Computer Lab 1 in the evening

If the direct support options are unreachable, please call 856-691-8600, 1411 or email helpdesk@cccnj.edu.